For those of you who don’t know NATCOM, well they regulate the Telecomms Industry in Sierra Leone i.e. they ensure that mobile phone companies like Zain, Africell and Commium are kept in check. /tge also oversee, radio
Recently they fined Zain for breaches in contract or raising prices without notifying consumers. For me, it was one of those moments, I rubbed my hands with glee! Yep! because Zain, towards the end of last year, increased thei price of their Unlimited Internet Access package from $80 to about $300!!!!! YEESSSSSS! Insane, but this is Africa. After few, phone calls, I was told it was done to stop the overloading of their server and ensure handset users enjoyed smooth service. Felt like flushing my Zain phone! I mean what are they like! But I’m sure, NATCOM fined them for other offenses. From what I know, the matter is in court.
And to this day the extortionate price remains. I guess I should not be complaining since I moved from Zain to Sierratel, long before this. But this affects me too as there was mass migration to Sierratel, thus the reasonably fast internet speed I was enjoyind dipped and hasn’t recovered since. Even if I wasn’t so directly affected, I’ll still write this, as I absolutely dislike the way prices are put up here with no recourse to any authority or consumer body.
In addition to Zain, they have been successfuly catching and arresting folks conducting illegal mobile phone and radio activities.
The chairman Mr Siray Timbo highlighted all thier major achievements which include, newly refurbished premises, establishment of Cyber Crime Task Force, the setting up of Approval Laboratory and the establishment of 6 Zonal offices in all the headquater townships.
For me this industry affects me a great deal as I use it to blog and do business. So more